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Useful numbers and contact details

Contact Details:

School Office – 01763 223 457

SENDCo – Mrs Abigail Roberts

Email: SENCO@melbourn.cambs.sch.uk

Deputy Headteacher – Miss Tiffany Luckett – Email: office@melbourn.cambs.sch.uk

Head Teacher – Mrs Stephanie Wilcox – Email: office@melbourn.cambs.sch.uk 

SEND Governor – Deborah House

Further information, support and independent advice can be found on the Cambridgeshire Local Authority’s ‘Local Offer’ page:

www.cambridgeshire.gov.uk/send

What should I do if I’m not happy about any aspect of my child’s provision?

At Melbourn Primary School, we really strive to do the best for your children and to communicate effectively with you as their families. If at any point you are unsure about or unhappy with your child’s Special Educational Needs provision, then I would urge you to come in and speak to your child’s class teacher. If, having met with the class teacher you are still unclear, unhappy or concerned, then please do make an appointment to speak to me – Abigail Roberts – SENDCo. I will be happy to listen to your concerns and to work together to find a solution.

Any residual concerns should be taken firstly to Miss Tiffany Luckett (Deputy Headteacher) and secondly to the Headteacher – Mrs Stephanie Wilcox.

Procedures for making a formal complaint are described in detail in the school’s Complaint Policy – which can be found on the school website: http://www.melbournprimaryschool.org.uk/wp-content/uploads/2014/02/MPS-Complaints-Policy-2012.pdf – or is available from the school office.